Where can I get my registration key?
As Aerize does not manage the serial numbers provided by our partners, please obtain a new serial through the site from
which the license was originally purchased.
If you purchased from AppWorld, all you need to do is delete and re-download the application to receive your serial number again. It will be provided in a pop up dialog box that will prompt you to copy it to the clipboard. You may need to first sign in with your PayPal ID to be able to reconcile the MyWorld purchase history.
Otherwise please contact the vendor from which you purchased with any information relevant to your purchase such as the
device PIN found under Options > Status in your device, your purchase e-mail address and any order or transaction numbers
you may have.
MobiHand Technical Support: support@mobihand.com
Handango Technical Support: support@handango.com
I'm having trouble purchasing, downloading, or registering a product through AppWorld
If you're having difficulty downloading or purchasing from AppWorld, please try using our webstore. Navigate to
http://aerize.com/ on either your desktop computer or BlackBerry device. Then select a
product and then the "buy" or "try" link as appropriate.
If you have already purchased from AppWorld, all you need to do is delete and re-download the application to receive your serial number again. It will be provided in a pop up dialog box that will prompt you to copy it to the clipboard. You may need to first sign in with your PayPal ID to be able to reconcile the MyWorld purchase history.
Otherwise or for any other AppWorld related issues, please first make sure that you have already updated to the latest
version of AppWorld itself and then contact BlackBerry
directly with your AppWorld-related issue.
https://www.blackberry.com/CSOHelp/index.do?ft=generic
Where are the manuals?
Aerize Alerts manual
Aerize Card Loader manual
Aerize Explorer manual
Aerize Optimizer manual
How do I set application permissions?
Many of our applications require permissions be granted in the BlackBerry options in order for them to be able to work with your device. To set application
permissions, navigate to BlackBerry Options > Security Options > Application Permissions -- select the application and change each permission
field to "allow."
The on-screen keyboard displays inappropriately on Storm devices
Please disable compatibility mode. On the Storm this can be accomplished by navigating to Options > Advanced Options > Applications,
selecting Aerize Alerts, and then choosing menu > Disable Compatibility Mode.